Shipping Policy
At Selllora, powered by BELLAGYA LLC, we take pride in ensuring your order reaches you swiftly, safely, and in excellent condition. Below is our comprehensive and transparent shipping policy, crafted with your convenience in mind.
Processing Time
We process orders between 2 to 4 business days, from Monday to Friday, 7:00 AM – 5:00 PM Pacific Time (PT). Please note, orders placed after our 4:00 PM PT cut-off time will be processed the following business day.
Shipping Methods
Your orders will be shipped securely and quickly through trusted carriers, including:
FedEx
UPS
USPS
Shipping Time & Delivery Estimates
Our standard shipping typically takes 7 to 10 business days from Monday to Friday (7:00 AM – 5:00 PM PT). Please allow for slight variations depending on your specific location within the United States.
Note: Delivery times provided are estimates only. Factors outside our control, such as weather, holidays, and shipping carrier delays, may cause variations.
Shipping Costs
Enjoy FREE shipping for orders totaling $199 or more.
For orders below $199, a standard flat-rate shipping fee of $8 applies.
Order Tracking
As soon as your order ships, we will email you a tracking number. You can easily track the progress of your shipment directly on our shipping partners’ websites or through your Selllora account.
Shipping Restrictions
Please note, we currently only ship within the United States. Additionally, due to limitations, certain remote or restricted areas might require extra processing time or specific shipping arrangements.
Delays & Exceptions
We strive to adhere strictly to our shipping timelines, but delays may occasionally occur due to factors beyond our control such as holidays, severe weather, customs clearance, or carrier delays. We will inform you promptly if there’s any significant delay in shipping your order.
Lost or Damaged Packages
Should your package arrive damaged, lost, or not delivered within the estimated timeframe, please contact us immediately at contact@selllora.com. Provide your order details, tracking information, and clear photos (if applicable), so we can swiftly resolve the issue through replacement or refund.
Shipping to PO Boxes
We offer shipping to PO Boxes via USPS. Please note that certain restrictions might apply based on the package size and carrier limitations.
Taxes
A sales tax of 6% will be applied to your order at checkout, adhering to local regulations.
Order Changes
If you need to modify your order, please contact us within 24 hours at contact@selllora.com. Changes requested after this timeframe may not be possible as orders move swiftly into production due to our Print-On-Demand model.
Failed Delivery Attempts
If your order cannot be delivered successfully and is returned to us due to incorrect or insufficient address details, refusal, or unsuccessful delivery attempts, you may be responsible for additional shipping charges for redelivery.
International Shipping
Currently, Selllora does not provide international shipping. We only ship within the United States.
Contact Information
For any shipping inquiries, please contact us:
Company Name: BELLAGYA LLC
Company Number: 201921010243
Representative office: 954 VILLA STREET, MOUNTAIN VIEW, CA, 94041, United States
Email: contact@selllora.com
Phone: +1 (424) 245-0097
Business Hours: We are available Monday – Friday 7:00 AM to 5:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer service team is committed to responding to all inquiries within 12 hours on business days, ensuring timely and dependable support.
Thank you for trusting Selllora—your satisfaction is our top priority!